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Archive for November, 2007

Business Ethics, Life Thoughts, Opinion, Travel & Tourism

November 29, 2007

A Thanskgiving Story

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Well, it has been two weeks since I wrote last due to our wonderful Thanksgiving holiday, but I wanted to share a story with you about this delightful little day from a traveler’s perspective.

As a professor of International Business & Business Ethics, I spend quite a bit of time teaching my students about the fine art of understanding other cultures so it is always a thrill for me to be able to share with them situations when people in a foreign land take the time to understand our customs. Especially in these troubled times, it is important that they learn that we are not always viewed negatively abroad. Thanksgiving is a perfect example.

I have taken the opportunity many times to spend the holiday abroad as well as the years when I lived in London. Although Thanksgiving is, of course, a uniquely American holiday, you would be suprised at how other countries and cultures have begun recognizing it on behalf of American visitors. Last year, I spent the holiday in Italy. On Thanksgiving Day, I happened to be in Venice, which I will admit is now on my top ten list of places to visit. Now, I don’t think it is possible to be unhappy in Venice, whether it is a holiday or not, but one always has a twinge of sadness when on foreign shores on a day like this. As I walked the alleys of this most romantic of cities, I knew I could console myself with a delicious plate of pasta, a lobster tail and a glass of fine wine, but, alas, the pang was still there for the smell of my sister’s homemade rolls and pies baking in the oven. Just then, I began noticing that many of the restaurants were offering special “Thanksgiving menus.” When I asked one of the restauranteurs why they were doing this, he simply explained that they were touched that we would spend this very American holiday in Italy rather than around the family table back home. I confess I was also touched.

When I was in Costa Rica on the holiday many years ago, I also found it charming that people everywhere would wish us a “Happy Thanksgiving” the minute they discovered our nationality. When I lived in London my friends and colleagues couldn’t wait for the holiday to roll around to come to my house for the feast. In Hong Kong one year a hotelier was offering Thanksgiving dinner in the restaurant, albeit with a few local delicacies added into the mix; one of the more interesting interpretations I have experienced.

So, never be afraid to take the rare four day holiday to get out of the country and see the world. You might be surprised at how much you learn to love Thanksgiving all over again. Oh, and by the way, this year I ate rolls and pies at my sister’s house, but I was dreaming of pasta and wine….

Reprinted from my blog at a national travel magazine

Airlines, Business Ethics, Business Travel, Opinion, Travel & Tourism

November 15, 2007

The Insanity Continues

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Okay, so it isn’t just airports in the U.S. that are insane. London’s “one bag” through security rule has got to go! Talk about a business disaster. How can a business person traveling abroad possibly contain everything down to one small bag for carry-on? Are we supposed to leave our laptops home? Does this REALLY make us more secure or is it just another kneejerk reaction to create a false sense of security?

Alright, enough about airports! How about more on airlines? American carriers must be kidding! How much more can they torture us in economy? Now, normally I am fortunate enough to fly business, but this time there just wasn’t any room so I toughed it out and flew economy from London to Los Angeles. The food was nauseating and I almost broke a tooth on the frozen sandwich. The 4-inch screen on the back of the seat was at least bigger than my iPod, but a little difficult to see at two inches from my face when the passenger in front of me reclined. Not a big deal, though, as my knees were already in excruciating pain from being jammed past my upper leg and into my hip bone. Watching a movie became less important.

So, I thought, okay, I’ll just try and get a little shut-eye. I can actually sleep standing up if necessary, which is good as I wasn’t far from that position. There was a little 6-year-old cherub sitting next to me and she had been a fairly pleasant little girl with a quick wit. Not exactly what I had expected, but quite enjoyable as it also gave me a bit more room. Luckily, 6-year-olds are still small in the world of airline seats and rarely require use of the common two-inch armrest. Ah, wait a minute! What would really help is an ice cold beer or a cocktail to lure me into dreamland and hopefully keep my neck from freezing in the awkward position I was about to put it in. Alas, they were coming by with the drink trolley! How perfect. WRONG! $5.00 for a beer on an international 11-hour flight? Are they joking? Apparently not! It seems that American carriers started charging for alcohol in economy about two years ago over transatlantic routes – a barbaric practice that has still not happened on ANY international carrier. It was the one thing I could look forward to on a miserable torturous experience.

So, the moral to the story is – I will have to fly through or from London over and over again and I will complain every time until they change that ridiculous rule. However, I will NOT be flying any American carrier on a transatlantic route unless I absolutely must–and until I calm down, I won’t even do it in Business or First.

Reprinted from my blog at a national travel magazine

Africa, Business Travel, Life Thoughts, Travel & Tourism

November 8, 2007

Welcome to Africa

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vlak-vark-pilanseburgI have been coming to South Africa regularly for over fifteen years now, but have been coming here in my dreams since childhood. As American children, we hear bedtime stories of elephants and lions, giraffes and zebra and are told that somewhere far off in the world there is a real place where they live. As adults we discover that it is a troubled place and always has been, but then in today’s world, what place isn’t? You see, there is heartache and beauty around every corner.

Africa is a continent that bewilders most, but if you look deeper than today’s headline news you will see a land that has weathered the centuries like a grand lady. In one of the native languages the “magogo” comes to mind. Grandma or grand old lady, and that is what she is; the cradle of humankind.

In South Africa there are too many places to experience to name in this short blog, but if you ever get the chance to come here (and I highly suggest you do) get out of the city and head for anywhere. Just a short drive from Johannesburg or Pretoria is a little jewel called Sun City. It is a resort town bordering on Pilanesberg National Park. You can choose to stay in accommodations from two to five star in this beautiful little man made resort enclave nestled in the countryside and wile away the hours by the pool, take in a little gambling, eat at wonderful restaurants or even play golf at a Gary Player course. One of the best parts, however, is the location. Being right next to the national park you can take a game drive or even drive your own vehicle in. Either way it is something you really must do. You will most likely see all of the fantastic creatures you fell asleep to hearing about in those storybooks as a child, and believe me, it never gets old.

Wherever you choose to go to in this part of the world, you will experience a lot coming at your senses. The sounds, smells and tastes of Africa. Storybooks or television shows do not do it justice, but remember you will have to leave your preconceived notions at the border. Things are not done in your time frame; they are done on African time. In fact, they have a saying here when things get a little tough: “Welcome to Africa!” So relax, accept life as it is here. Meet the people, see the countryside, visit the far-off land of your childhood dreams. Unfortunately, I have to go now, but I will back again soon and I hope to see more of my Americans here someday. But, in the meantime, do me a small favor: when you get here, please send “Magogo” my love.

Reprinted from my blog at a national travel magazine

Africa, Airlines, Business Travel, Travel & Tourism

November 1, 2007

Someone Stop the Insanity!

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This week I am on the road; well so to speak. I flew to Johannesburg, South Africa Monday night out of Los Angeles International Airport, and I’ve taken this route through London many times. In fact, sometimes 2-3 times a year. Now, I must tell you that I have traveled around the world much like most of you reading this, but I have never had quite an experience as I did this week.

When they asked us to start arriving 3 hours prior to departure for international flights after 9/11, I completely understood. I didn’t like it, but I understood. When they asked us to start taking off our shoes, I was annoyed, but I understood. When they asked us to leave our liquids at home or in our checked baggage I groaned, but once again, I forced myself to understand. We are a society afraid of everything and sure of nothing. Up until now, I have understood, but something seems to have snapped somewhere and I am wondering how much more we can take before we as travelers begin to snap ourselves.

First of all, it took an hour and a half to check in with the airline, but to their credit they did a fantastic job trying to sort through a full flight. So far, so good, but then of course comes the security line. I always have my laptop easily accessible and I only wear slip-on shoes for convenience, but this time none of that mattered. At Terminal 2, the security line was out the door and down the street. Okay, three international flights leaving at the same time from a terminal not built to handle the traffic; I get it. What I don’t understand is stupidity! Three international flights leaving at the same time and THREE open security lanes out of six available. TWO airport personnel checking passports and boarding passes at the end of the line, and a partridge in a pear tree.

Where is the sanity? We all realize that the fun has been taken out of travel, or at least the journey. Granny subjected to frisking, buying new toiletries in every city, barefoot on cold, dirty floors and more all in the name of national security, but what is next? Four hour check-in times, five hours? Missed flights and fist fights, planes departing half empty but full of baggage? You might think this sounds ridiculous, but if things don’t change soon that is exactly where we are headed.

I must, however, commend the three professionals from Virgin Atlantic

Virgin Atlantic at 30,000 feet

Virgin Atlantic at 30,000 feet

that took charge of the situation on their own and made sure all of their passengers were brought to the front of the line and ushered through despite the crowd growing increasingly more threatening.

Will I go through this again? Probably, because I have to, like most of us, but it is my sincere hope that some sanity begins to prevail or we will be destined for disaster.

Reprinted from my blog at a national travel magazine