Despite the fact that I have been in corporate America for more than 25 years, I have a pet peeve I must share with all of you corporate raiders out there reading this. Since most of you are the movers and shakers I am begging you to hear me out. What is my pet peeve? Corporate-speak!

I was in my local bookstore and picked up a book that caught my eye called “A Dictionary of Bullshit” by Diane Law. I have been laughing from the moment I picked it up because it addresses my annoyance at the plethora of business “buzzwords” that have permeated our conversations for decades now. So, before I lose my mind completely I want to share some of them with you and plead with people to embrace the English language as it was designed and throw these silly phrases to the wind. Some of my favorites:

“Due Diligence (noun): the failure to spot blindingly obvious contractual, legal and accounting nightmares prior to a takeover.”

“Blowback (noun): the inevitable consequences of a foolish business decision, generally dealt with by other parties after the person responsible for the decision has safely left the scene of the crime.”

“Benchmarking (noun): the corporate equivalent of waterboarding.”

“Behavioral Competencies (noun pl.): personal idiosyncracies yet to be crushed to nothingness by the corporate behemoth.”

“360 Degree Appraisal (noun): an attack from all sides.”

“Robust (noun): a doormat, which holds up well to being stood on, repeatedly, by many different people.”

“Third Generation Contingencies (noun): things that might go wrong, but not until years in the future, by which time you’ll hopefully be far away and beyond the reach of blame.”

And, on the top of my list:

Vice President (noun): a corporate drone who accepted a fancy job title instead of a pay rise.

Reprinted from my blog at a national travel magazine

I have been in Mexico City this week and I am very surprised at how much I am enjoying this city. Before coming here I was told by many that it is dangerous and to be very careful, but that is true in any city. I don’t see Mexico City as any more dangerous than New York or Los Angeles and as for pollution, again no different. Maybe I just don’t trust air I cannot see anyway.

Last night I was in a cantina and got swept up in the excitement of a soccer game on the television screens. Every time the Mexican team scored I found myself high-fiving the waiter and clinking beer glasses with other patrons. It was a chance encounter, but I was an honorary Mexican for the evening and I felt completely welcome. One never feels like an outsider here.

I am here on business and must tell you that I will be back soon. The people are lovely, the cuisine is top-notch and the city itself is very nice. I have not encountered one resident without a smile or a happy greeting. The old adage of “Don’t drink the water” has me wondering if it is because the pleasant attitude of the city is in the water! They want to keep it for themselves perhaps?

Reprinted from my blog at a national travel magazine

The way passengers are loaded on an aircraft has always been a mystery to me despite having worked for airlines. For example, United Airlines boards passengers based on the window-seats-first principle. While this is effective and sounds logical it sometimes defies the very chaos it was designed to avoid. During business trips I prefer to be in an aisle seat. I also suffer from mild claustrophobia so if the aircraft is small or prone to be a packed route, I will sometimes opt for an aisle even on a long pleasure trip. Most business travelers prefer the aisle seats for a variety of reasons and this is where the trouble starts.

Passengers are instructed that one bag only may go above in the storage bins and if there is a second bag, it must go under the seat. This is repeated every two to three seconds over the public address system and yet most leisure travelers refuse to pay any attention to it and then claim they didn’t know when you frustratingly try to find space. The people seated in the window seats stuff the overhead bins to capacity so that by the time the aisle seats get on the aircraft there is no room whatsoever. This not only creates more chaos, but takes up valuable time as people jockey for space. The flight attendants do their best to remind people, but are unable to actually stop them from stuffing everything they own in the bins.

Other airlines board passengers based on the back to front system. This seems to be a little more effective with regards to getting people boarded quickly and making sure they do not take all of the space around them. This often works better than the window seat method, but I have been on flights that still end up having the forward bins full when some passengers decide they would rather put all their bags in the front so that they can just grab them on the way out rather than carry them down the length of the plane.

What this all amounts to is a lack of consideration. Have we truly become a society that just does not care about our fellow travelers? There is not much we can do to bring back the “joy” of flying anymore, but at least a little thoughtfulness would go far. Acts of random kindness are always appreciated.

Reprinted from my blog at a national travel magazine